Problems installing or uninstalling

StoreTender's installation package creates an entry in the Add/Remove Programs, found in the Windows Control Panel. The installation is completed using Windows Installer. At times there could be problems installing or uninstalling, where Windows advises that it cannot continue because another version already exists.

If you are unable to uninstall an old version so you can install a new one, you might need to run the Microsoft Fix-It tool related to the Windows Installer.

The tool can be downloaded from this Microsoft web page: https://support.microsoft.com/en-in/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

Navigate to the above page by clicking on the link. Follow the instructions to run the tool.

Was this answer helpful?

 Print this Article

Also Read

Windows 10 client cannot see shared files on Windows 7

Because StoreTender Self-Hosted requires networking between computers on the local area...

Network Connection Issues

StoreTender is locally installed software that leverages the internet to transmit data between...

Working in Offline Mode

StoreTender Online uses the internet to connect to our database servers in the cloud. This...

How do I uninstall and reinstall?

There may be times that you need to uninstall and/or reinstall your software. Typically this will...

Where can I find the setup file?

When you signed up for the trial (or purchased a full version), you were given a link to the...