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Sometimes you just need to talk to someone about your issues. We can help with our premium support option. For just $25 per month (billed annually), you can request a priority call-back from our support staff when you need it. Make your call-back request by clicking a button on the Help screen within the software, or by opening a support ticket requesting a call-back. Premium support members also receive priority response to written support tickets. Support technicians are available weekdays, 8 am to 5 pm PST, excluding holidays. For multi-store installations, one service per store is required. Call-back service is available for the United States only. Available for StoreTender clients subscribed to the current software version.

Don't spend countless hours of your valuable time hand-keying in your inventory. If you have data from an existing POS system that you wish to import into StoreTender Online, we can help. Basic import services include up to two hours of technician time. Additional time is billed at $99 per hour, with your advanced approval. Once the initial fee is received you will receive email instructions on how to upload your data file for analysis.

If you need more help than our online resources provide, you can request personalized training from us. We can schedule online meetings to handle your training needs. Priced at $199 you'll get up to 2 hours of personalized one-on-one training via our online services. Once paid, you will be contacted via email to schedule the session.